FAQ

Frequently asked questions

Can you help me choose a gift?

Of course. If you're stuck, get in touch and tell us who you're buying for, the occasion and your budget — we'll point you to a few things we think they'd love.

Can I add a greeting card to my order?

Yes — browse our greeting cards and add one alongside your gift. It'll arrive together in the same order, ready to give.

Can I send a gift directly to someone else?

Yes, just enter their address as the delivery address at checkout. Add a note to your order if you'd like us to leave off the price or receipt.

What if I don't know what they'll like?

That's exactly what we're here for — have a look at Our picks for a curated shortlist, or reach out and we'll help you decide.

How long will my order take to arrive?

Orders are prepared and dispatched within 1–2 working days, and delivery within Malta usually takes 2–3 working days after that. See our shipping information for full details.

Do you deliver in Malta?

Yes. We deliver across Malta, and we're working on fast local delivery through Wolt — coming soon.

How much is delivery?

Delivery is free on orders of €35 or more. Below that, a flat €3 charge applies. Rates are always shown at checkout before you pay.

Can I return an item?

Yes — you have 15 days from receiving your order to request a return, provided the item is unused and in its original packaging. For hygiene reasons, opened bath, spa and personal-care products can't be returned unless faulty. See our returns policy for the full details.

My order arrived damaged or incorrect — what do I do?

We're sorry! Contact us within 48 hours of delivery with your order number and a photo, and we'll arrange a replacement or refund.

How can I get in touch?

Reach us through our contact page or call +356 9905 1337. We usually reply within 1–2 business days.